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Frequently Asked Questions

Making the Health Check Yours.

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Frequently Asked Questions


Q: Do I need a Doctor’s Referral to use this service?

A: No you do not require a Doctor’s Referral, we provide one when you have placed an order. This is free of charge, and a consultation is not required unless stated on certain tests.

Q: So all I need to do is order online or over the phone, and then attend for my blood draw.. Seriously, is that it?

A: Yes, the process is that simple.

Q: How soon will I get my results?

A: The turnaround times are clearly stated in working days on all of our blood test pages, this is the timeframe that we estimate for turnaround of results.

Q: Do I get a copy of my results?

A: You will receive a PDF copy of your laboratory certificate which prints onto A4 paper. If you would like a paper copy, let us know and we will post one out to you.